is there a way to download free message apps on the jail tablets

You will also need to upload ID for people over 18.įinally, add the name of the person you want to want to have the video call with as a ‘contact’. Once verified, set up the call: You must include the names and dates of birth of everyone who will be on the video call. It can take up to 24 hours for your account to be verified. To create an account on either app you will need to be over 18 years old and have a picture of your driving license, passport or other government-issued photo ID. Step 2: Create an account in the app and add everyone who will be on the call You will need to install the app on your phone or tablet. You can download the Prison Video app via the Prison Video website and Purple Visits app via the Purple Visits website.īoth apps are free and also available from Google Play or the Apple App Store. Step 1: Download and install an appĭownload the app being used at the prison. To find out which app is used by the prison you wish to call, please visit the relevant GOV.UK page for individual prisons. The app you need to use will depend on the prison. You need to use one of 2 apps to have a video call with someone in prison.

Names, dates of birth and addresses for everyone who would like to be on the video call.

The prisoner’s name, number and date of birth.

Proof of address (if your ID does not include this).

Passport, driving license or another government-issued photo ID.

An account with a secure video calling application.

Mobile phone or tablet – this service is not available using a computer.

The call can be paused or ended if prison rules are not followed.

Remember that all calls are recorded, and prison staff may view or listen to calls as they are happening. You’ll need to follow the usual prison rules around what to wear and how to behave. The governor may allow additional calls for wellbeing reasons and in exceptional circumstances. People under 18 can be on the video call, as long as they are on the prisoner’s visitor list.Įvery adult prisoner and young person in custody is offered one free 30-minute video call per month. All callers must be on the prisoner’s visitor list and the ‘main caller’ must be over 18.

Video calls last 30 minutes and can have up to 4 people on the call talking to a prisoner. You can book and take part in a secure video call with a family member or friend in prisons in England and Wales.

Is there a way to download free message apps on the jail tablets